Underwriting for Better Client Outcomes
This June, we invite you to step inside the world of underwriting, as we hear from some of Zurich’s most experienced minds about how we evaluate risk, what we can do to streamline the underwriting process and how you can improve your conversion rate. We also introduce our new Chief Medical Officer, Dr Bill Monday, who will share his insights on how we underwrite for specific conditions including mental health and the increasingly prevalent long-COVID.
Ultimately, this series is all about deepening your understanding of the underwriting process, leading to improved outcomes for your clients and creating a smoother process for all parties involved.
Session Title |
Synopsis |
Speaker |
Date |
|
| Underwriting fundamentals | It can be said, Underwriting is not an exact science. In this webinar we explore how Underwriting, Actuaries and Underwriters are all critical in ensuring any risks admitted into an insurance pool are of the quality needed to all provide all clients in the risk pool with good products, fair and stable pricing and most importantly paid eligible claims. Also explore; What determines a base premium rate? What tools are available to manage risks? Finally, how to best position your clients application. |
Mark Neil Supported with Tim Kane |
07/06/2022 12pm AEDT |
Watch On-Demand |
| Strategies to improve your conversion rate | Do you ever feel like you go through the whole application process with a new client, only to find out there was information about their health they forgot to disclose to you, resulting in additional time, work and/or costs to your administering your advice? Join us as we do a live Q&A with Katherine Hayes, Risk Insurance Adviser discussing how she manages to successful have a conversion rate of over 90% as she walks through the steps she takes pre and post application submission.We will leave you with tools at the end that you can implement into your process straight away. |
Kylie Abbott and Katherine Hayes |
09/06/2022 12pm AEDT |
Watch On-Demand |
| Financial Underwriting - Back to basics | What constitutes insurable income? Why is it different to the income on customers tax returns? Has financial underwriting simplified since the introduction of IDII products? Join this session to get back to basics on financial underwriting where we will cover income, add backs, passive income, business cover scenarios and financial underwriting best practices. |
Tim Kane |
14/06/2022 12pm AEDT |
Watch On-Demand |
| Underwriting Mental Health | Dr Monday will discuss the prevalence of Mental Health diagnoses in Australia, the number of claims paid due to mental health ,and the present approach to underwriting a history of mental Health including the information gathered and the decisions offered. |
Dr Bill Monday |
16/06/2022 12pm AEDT |
Watch On-Demand |
| The course of Covid including Long Covid | Most people who contract Covid recover without incident. There are however patients who have a protracted recovery, either after being initially significantly affected and requiring hospitalisation, or those who have a extended recovery in what is known as long Covid. This presentation will discuss the course and recovery from Covid. |
Dr Bill Monday Supported with Tim Kane |
21/06/2022 12pm AEDT |
Watch On-Demand |
| The importance of Critical Illness (trauma) cover | Every year thousands of Australians suffer major life events such as cancer, heart attack ,or stroke. This product is designed to give peace of mind whilst going through such a diagnosis. There are hidden costs to these conditions and the aim of Critical Illlness is to assist with costs such as loss of earning, treatment and recovery. Dr Monday will discuss the prevalence of defined events covered under this product and broadly discuss their definitions and hidden costs in Critical Illness. |
Dr Bill Monday |
23/06/2022 12pm AEDT |
Watch On-Demand |